Head of Personnel

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COMMAND STAFF
Generic hop.png
Head of Personnel
Access: Everywhere
Additional Access: N/A
Difficulty: Medium
Supervisors: Station Director
Duties: Altering access on ID cards, manage civil and supply departments, being Ian's bodyguard, running the station when the captain dies
Guides: Chain of Command, Corporate Regulations, Guide to Paperwork
Quote: All access, was it? I have a better idea. Congratulations on your promotion to Head of Sanitary Hygiene!


Role

The Head of Personnel, also known as the Crew Resources Officer, is in charge of assigning and reassigning crew members correctly and making sure station departments are well-staffed and running optimally (and stay that way). They are on the same level as all of the other heads of staff and do not outrank any of them; however, you are the only one besides the Captain who has access to the Identification Card Modifier and are expected to fill in for the Captain in case of absence or injury.

Your Own Department

As a Head of Staff you have your own department to watch out for. You're charge of coordinating the civilian personnel and supply staff on the station. This also includes the Quartermaster and Cargo Technicians. Usually, you can let the station's various Bartenders and Librarians run around and take care of themselves. They are technically under your direct command, but their jobs are usually simple and not particularly vital to the running of the station.

Human Resources

You are the Head of Personnel. You get access to just about everything, including basic access to every department on the station. While you can also give yourself full access, this is a major breach of your powers and job. Your main responsibility is to manage the crew and make sure each department is fully staffed and working efficiently. Depending on how many crew members there are, that may mean some people pulling double shifts or having to do jobs they're not so good at doing.

A Full Department Is a Happy Department

When a department is lacking in crew members, you are expected to take the initiative to hire more crew members for that department. Offering pay raises, reimbursements, or recommending people into certain departments are all good ways of convincing people to transfer to a department that needs more staff members. Denying (or "strongly discouraging") crew members a transfer into a fully-staffed department is a good way of getting staff in the places you need them as well.

A Happy Department Is a Productive Department

Now that a certain department is staffed, it also falls under your and Internal Affairs' jurisdiction to make sure that each of the departments are running smoothly. Check up with all of the other department heads frequently to make sure that there aren't any inter-department problems or any major problems between crew members.

The Reassignment: A Way of Life

Your other job is reassigning people when they come to your desk with one or more access requests. Make sure that he or she has a good, justified reason to want a job change. A Chef who suddenly wants to become a Medical Doctor is a good example of someone who should be heavily scrutinized.

Feel free to deny someone's transfer request if you get a poor explanation as to how someone suddenly came into possession of his or her sudden inter-department knowledge ("My uncle was in a war", "I read it in a book", and "I just know" are all pretty bad reasons). Alternatively, set them up with a subservient, or assistant position, until they've proven that they can do the job correctly (custom assignment titles are useful for this!). Employment records can be useful to verify that someone has the skills they need to do a job, but sometimes Nanotrasen's bureaucracy moves slowly (read, people don't fill in their damn records.)

You're Hired, Welcome Aboard

If someone's job transfer request isn't completely ridiculous, then it's time for you to do some background checks. Make sure the crew member knows what they're (going to be) doing inside of his or her new department. Once you've determined someone is a potential candidate for a job transfer, it's a good idea to grab one of several versions of job transfer form. Pick out one that you like and give the form to the guy waiting for their job change; ask them to fill it out. Keeping a record of all of the access changes you give out is key to keeping everyone else informed about what you're doing and keeping you out of the brig.

Here comes the hard part. Now that you have a filled out form, you should get it signed and stamped by an appropriate head of staff. Usually, this involves getting the department head's attention in one way or another, be it talking to them over the radio or sending your man to the department itself. Again, keeping a record of a department head's consent on file is usually one of the best ways to prove that your access change wasn't completely illegal. The shorthand version of this process would be to inform the head of staff in question about the transfer over the Command radio channel and get quick consent from there.

Finally, when everything is signed, stamped, and filled out, you can sign the form yourself. Ask the crew member for their Identification Card so that you can officially give them the requested job title and access. Unless someone would like a specific job title, make sure to use the generic job titles near the top of the screen so that Security can identify that person much more easily with their fancy SecHUDs.

You're Fired

As well as handing out job transfers, it's also well within your authority to demote people and take those jobs away.

If someone falls asleep on the job or messes something up, you are well within your rights to demote them to a lower position after consulting the appropriate head of staff. Demoting a head of staff, however, is something that should not be done without the Station Director's written consent.

Occasionally, a head of staff will request that a crew member be demoted for varying reasons. All heads of staff are within the right to demote members of their own department so long as they fill out the necessary Access Change Order for that crew member. A head of staff cannot remove a crew member from the station entirely and only has power to demote the crew members in his or her own department. Reassigning troublesome crew as Assistants is a way around this restriction.

Rarely will a crew member be removed from his or her position as a NanoTrasen employee entirely. Only the Station Director has the power to authorize such a procedure and it is seldom practised. However, it has happened on numerous occasions. When a crew member is removed from the station, he or she is essentially "fired": that person is given no job, pay, or privileges and is removed from the station on the next Crew Transfer Shuttle pending further review by NanoTrasen at Central Command.

In Case of Emergency, Break Glass

Sometimes people need access to certain departments in an emergency, and the AI isn't up to the task of opening doors for people. Feel free to hand out emergency access to people such as Security Officers if the situation calls for it. Once the crisis has been averted, however, make sure to call them all back so you can revert them to their standard access. A number of people really do not like it when crew members go walking into their department for no real reason just because they have access to it. Handing out unapproved and unjustifiable access is one of the fastest ways to get you demoted.

There are Guest Pass consoles located outside the entrances of most major departments, as well as your office. These will dispense ID cards with set access and expiration time, and can be a lot less troublesome than handing out and recalling access changes. You'll need to have a proper ID with the required access before you can print out guest passes; this is one of the few times where giving yourself all-access is appropriate.

The Five Points of Human Resources Management

The Head of Personnel can be a rather varied job. They can savour the prestige or feel shackled to the ID computer. If you find yourself wearing teal, make the most of it by doing your job correctly.

  • Support the Captain. Be sure to work as a team to lead the crew. Earn this trust by making frequent use of command chat (:c) and deferring to them on matters of great importance, like assigning new heads or calling the shuttle. You do not outrank the other heads, but you have the unique position of being able to assign people. You are the one who will take over should the Captain need to step down, so it'd be a good idea to look like a good leader in front of him.
  • Uphold the Rights of Crew Members. Security often commits excesses and the Captain is either dead or personally involved in a case. Rarely, you will be forced to do the impromptu job of a pseudo-Captain and make difficult decisions about the fate of a crewman should the Captain be missing, dead, or personally involved. In these situations, remember to consider every side of the story before making a decision and try to follow Corporate Regulations while still giving out a fair sentence. Almost always, a weak Captain and Head of Personnel will result in bad Security.
  • Follow the Principle of Least Privilege. When assigning new access levels or creating new jobs, ask yourself just how much access is really needed to perform the task. Asking Engineering or the AI to bolt open areas can be better than giving out the relevant access, and for brief visits it's often better to open the related doors yourself. Decisions like these keep the station more secure and cuts down on the number of accidental arrests made by Security for assumed trespassing. Remember to write their increased access or privileged items on a sheet of paper and give it a good stamping so the Janitor will be able to show why they're mopping the Medbay floors.
  • Talk to the Crew. The Captain is often too busy dealing with who knows what. The Head of Security is usually trying to keep their department in check. The Research Director is on fire, the Chief Medical Officer is up to their elbows injured people, and the Chief Engineer is trying to keep everyone warm and breathing in a vacuum. You're really the only Head able to take time and listen to the crew. Invite crew members to talk to you when there are conflicts. Defuse the interpersonal and interdepartmental problems you discover during these conversations, and prevent grievances from becoming grief. Advocate on behalf of the beaten to security, and generally reduce the frequency and intensity of mutinies.
  • Manage your Department First. While technically you can demote everyone whose ID you seize to Assistant, managing civilian workers not under another head is your immediate responsibility. Keeping janitors on task, directing the Chef to throw a pizza party, and getting the records up to date are the first thing to do after assigning job and access changes. Demoting bad Security Officers or stepping in for an absent department head also falls on your desk, but going into other departments to micromanage in front of their head is both bad form and likely to make you reviled. Always clear a demotion with their department head, or ideally, have all the heads aware they can send troublesome employees for reassignment. This lets you focus on your immediate underlings and avoid stepping on toes.

Ian

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Ian, who starts in your office, is a dog that keeps you company. You can pet him or just pull him around for fun. Please try to be sensible about him.

It is traditional to rescue Ian if the station has to be evacuated.

Links to Other Departments

Your job as head of personnel is to make sure all the necessary roles are filled. Check the crew manifest--is there a researcher who will want materials, but no miner to supply them? A cook, but no gardener? Three surgeons, but no chemist? If there's a gap in the chain of production, everything will slow down, and it's your job to fill those gaps. Whether you transfer someone from one job to another, or just give someone enough access to fill in for an empty role when it's needed, make sure the person you've put in the job is qualified to do it.

Traitoring

Short of a Captain tasked with stealing his own jumpsuit or a Chief Engineer with his own blueprints, a Traitor Head of Personnel is the among the easiest traitor jobs on the station. Try removing the access of anyone who poses a significant threat, or simply ordering your minions to their (unexpected) doom. Note that the AI will know if you put anything in the disposal, so refrain from trying to dump your energy blade when the Head of Security starts hammering down your door.

Roleplaying Tips

Head of Personnel says I suppose I could give you the keys to those maintenance tunnels, but the real question is, what can you do for me? Make it worth my while, you know what I'm saying?

  • You should have good knowledge of the Chain of Command.
  • As an example, you could play as a subservient right hand man to the Captain, or a devious power hungry maniac, only serving to further your own career goals. Remember, whatever you choose, try to enjoy it, and try not to ruin the round for other people.
  • You may have access to it, but you are NOT Security. Chasing and arresting criminals should be left to the likes of Security Officers and possibly the Head of Security. Your armour and weapon is for your protection only and does not give you the right to chase after criminals. If you should happen across a crime, pulling your weapon may hinder more than help.
  • You can use the Guide to Paperwork if you want to make your own forms, or use the example paperwork page.
Jobs on Polaris

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Command Station Director, Head of Personnel, Command Secretary
Security Head of Security, Security Officer, Warden, Detective
Engineering Chief Engineer, Station Engineer, Atmospheric Technician
Medical Chief Medical Officer, Medical Doctor, Paramedic, Chemist, Psychologist
Science Research Director, Scientist, Roboticist, Xenobiologist
Supply Quartermaster, Cargo Technician, Shaft Miner
Exploration Explorer, Search and Rescue, Pilot
Civilian Assistant, Janitor, Bartender, Chef, Botanist, Chaplain, Librarian, Internal Affairs
Synthetic AI, Robot, Maintenance Drone, Personal AI
Antagonists Traitor, Changeling, Mercenary, Raider, Infiltrator, Cultist, Technomancer, Ninja, Revolutionary, Loyalist
Special Emergency Response Team, Trader, Renegade